Terms & Conditions

1. Initial Payment

  • For projects 20% advance payment is required before starting the project.
  • The remaining 80% must be paid upon project completion.

2. Project Delivery & Access

  • Final website access, files, and credentials will be shared only after full payment is received.
  • A preview/demo may be provided before final payment for review purposes.

3. Payment Methods

  • Payments are accepted via direct bank transfer or UPI.
  • Payment details will be shared securely with the client.

4. Refund & Cancellation Policy

  • The initial/advance payment is non-refundable if the project is cancelled by the client after work has started.
  • If the project is cancelled by Saiway Tech, the full advance amount will be refunded.

5. Revisions Scope

  • A limited number of revisions, as discussed before the project starts, are included.
  • Additional revisions or changes outside the agreed scope may incur extra charges.

6. Late Payments

  • Delayed payments may result in delays in project delivery.
  • A delay of more than 7 days may lead to a temporary project hold.

7. Communication of Payment Status

  • Payment receipts will be acknowledged via email or WhatsApp.
  • Clients can request updates regarding payment or project status at any time.

8. Currency & Taxes

  • All transactions are in INR (Indian Rupees).
  • Any applicable taxes or additional charges will be borne by the client and mentioned in the invoice.

9. Agreement

By proceeding with the project, the client agrees to all the terms mentioned above. These terms are designed to ensure transparency, clarity, and a smooth working relationship between the client and Saiway Tech.